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Articles 
Thursday, July 31st, 2008
It is our pleasure to inform you that Eitzen Maritime Services ASA, the mother company of
EMS Ship Supply has acquired Seven Seas Shipchandlers (Dubai) at the beginning of this
month and thus has become the largest ship supplier in the world. This, together with the
acquisition of Provimar S.A. last August, we consider as major milestones on the way to
achieving a truly global coverage in the main ports world wide.
But what is in this for you as one of our valued customers?
Naturally, achieving the size of a multinational & multicultural company grants important
advantages in procurement, IT, Marketing, HR and sales. However the single most important
objective for us is to become your reliable one-stop supplier and problem solver. Our aim is to standardize processes and align product ranges & services at the highest possible quality level in order for you to know exactly what to expect when you deal with EMS Ship Supply in any branch office around the world.
Our desire is to offer you a global coverage without compromising the local service and human
touch which has characterized the companies that today form EMS Ship Supply for so many
years.
INCREASED GEOGRAPHICAL COVERAGE.
By now, we have more than 60 EMS branch offices of which the largest are located in key ports
throughout the world, such as Algeciras, Angola, Bahrain, Barcelona, Djibouti, Dubai,
Dubrovnik, Fujairah, Gibraltar, Hamburg, Houston, Las Palmas, Lisbon, Montevideo, Oslo,
Qatar, Rotterdam, Salalah and Singapore.
INCREASED EFFICIENCY.
Through global centralized procurement, e-commerce, e-invoicing, specialized world wide
logistics, product sales as well as spare parts handling, large cost efficiencies are being obtained.
As a customer, you can have this thoroughly documented through our world wide IT setup and
you can expect to benefit directly from this efficiencies.
INCREASED CONTACT WITH YOU – OUR CUSTOMER.
Through a newly designed commercial structure, you will have a designated overall contact
person. It is the task of this EMS-colleague to assure that you obtain the service you need from EMS
Ship Supply in any port world wide and that your required delivery standards are fulfilled in
each port by the local EMS team.
We are very aware that the success of our company is only possible if we go hand in hand with
you –our customer– by gaining your confidence, your trust and your loyalty, and we shall do
our utmost to achieve this during the coming years.
We hope and expect that you will note a true difference.
Sincerely
Terje Ask Henriksen Per Lökkegaard
President VP – Sales & Marketing
EMS Ship Supply EMS Ship Supply
